Terms & Conditions – Joel D. Roberts & Associates

Joel D. Roberts & Associates, Inc. provides quality, world-class programs, products and support. Each program and product requires extensive preparation and coordination with our staff, suppliers and other providers.

Cancellation Policy, Transfers & Refunds

Refunds for In-Person Courses
A full refund is available within 10 days of purchase for in-person courses unless the participant registers for a course that begins in less than 30 days. No refunds are available otherwise. If you wish to cancel your enrollment within the specified time period, please notify our office in writing at info@joelroberts.com.

Transfers

If you are unable to attend the in-person course for which you have registered, you may transfer to the same course offered at a later date, at no additional charge, so long as space is available. If the program for which you have registered is no longer offered, you may apply your payment to the cost of other JDR&A products or programs, however, if you choose not to do this, no refunds will apply.

Returns & Refunds for Online Courses or Other Virtual or Downloadable Products

Unfortunately, we are not able to offer returns or refunds on any virtual products including, but not limited to online courses, teleclasses, webinars and downloadable products.

We are committed to your happiness. Please contact us immediately if you are having an issue with one of our virtual products so we can work to resolve it.

Cancellation by JDR&A

At times, JDR&A may have to cancel or postpone certain training courses due to unforeseen circumstances. At this time, you will have the opportunity to transfer to another, similar course (at no charge). If there is no rescheduling resolution, you may request a refund in writing up to 15 days before the original course start date. No refunds are available after this date.

Confirmation

Enrollment in any course is not confirmed until at least one payment has been made and admittance to any course is not guaranteed until payment has been received in full. Completion of a registration form does not constitute confirmation of your enrollment until you receive an email confirmation receipt.

Confidentiality and Non-Compete

The tools, processes, strategies, materials and information presented in all JDR&A courses and programs are confidential, copyrighted, and proprietary to JDR&A. You agree not to record, duplicate, distribute, summarize, teach or train from the Seminar materials in any manner whatsoever without the express written permission of JDR&A. Any unauthorized use or distribution of these proprietary concepts, materials, and intellectual property by you or your representatives is prohibited and JDR&A will pursue legal action and full damages if these terms are violated in order to protect its rights.

Adult Language/Content

During our seminars and programs, we may discuss adult topics relating to personal and professional growth. We may also occasionally use adult or profane language to emphasize a point or connect with or surprise the audience (though we will never be lewd, and we will always use tact and discretion in doing so). Participants who are uncomfortable with such topics or language should not attend the seminars or programs.

Payment Plans

When a payment plan is offered, unless otherwise specified, a 10% administration fee will be applied to the total cost of the order.

Payment plans may not extend beyond 2 weeks prior to the start of the course or program for which you are registered. JDR&A is not obligated to allow you to take part in any program that has not been paid for in full.

Unless otherwise specified in writing between you and the instructor, no private coaching services will be provided until payment has been received in full.

PayPal Payments

Our PayPal email is ______________________

Wire Transfers

International (Outside of the USA) Wire Transfer Instructions:
Bank name: Bank of America
Bank address: 7043 Highway 70 S, Nashville, TN 37221
Bank phone: +1 615-291-2825
SWIFT Code for incoming foreign wires in foreign currency: BOFAUS6S
SWIFT Code for incoming foreign wires in US dollars: BOFAUS3N
Routing Number: 121000358
Account name: Joel D. Roberts & Associates, Inc.
Account number: 3250 4257 5676

Domestic (Within the USA) Wire Transfer Instructions:
Bank name: Bank of America
Bank address: 7043 Highway 70 S, Nashville, TN 37221
Bank Phone: +1 615-291-2825
Bank Routing Number: 121000358
Account Name: Joel D. Roberts & Associates, Inc.
Account Number: 3240 4257 5689

Bank Transfer Fees

You are responsible for any bank transfer (wire) fees charged by your bank.

Currency

Note all course fees will be charged to your credit card in U.S. Dollars. Credit card charges for foreign currency conversion, if any, are your responsibility.

Product Returns

If you received any physical products with this offer, you must obtain advance authorization and instructions prior to returning them by emailing info@joelroberts.com. If a return is approved by JDR&A, such products must be returned unopened, in the original wrapping, in excellent and complete condition, within 30 days prior to a refund being processed. Shipping and handling costs are non-refundable. Your item needs to have the receipt or proof of purchase.

Payment Default

A charge of US$35 applies in cases of payment default. Default means either a check or money order is returned for insufficient funds. If any installment payment should default, you have seven (7) days to rectify the situation. If a default is not remedied within the designated time, your membership/participation may be placed on hold until reactivated. If you should default on any installment payment, your membership/participation will be suspended until the balance of payments due are paid in full. If full payment is not received within 12 months, then funds you have paid are forfeited.

Updates

These Terms and Conditions are subject to change at any time and at the sole discretion of JDR&A. Please visit the site regularly for updates.